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Customer service

Do you have any questions about your order, the shipping method or specific products?
Our customer service will be happy to help you with any questions about your order or for general questions about water cooling and modding. Our customer service is available to answer questions about your order, payment, shipping, products, cooling systems, general questions and all other topics from the field of water cooling and modding.

Email support: For technical questions, product advice and problems or if you would like to know the status of your order, delivery dates or tracking data, please contact us at If available, please name your customer or order number in the subject of the email.

Telephone support: +49 (0) 5207 95846 140 (Please also use the answering machine, we will call you back)